I approached the sliding glass window and was in the back of a man who is supposed to help. After about three minutes, I realized that waiting for the office manager, and can confirm my presence. Are you the window to say hello, no smile, only to dazzle me. I began to speak, brought them to the edge of a clip, with a role to fill. Full details ColoqueI frentede, perhaps waiting for a pardon or a smile or at least "a seat, the doctor will see you soon."
I was so fascinated by the way I interact with other patients. The man next to me started to tell me that even if he had an appointment that was a long wait. He was very happy with the way the place was run over and begins to regret his association with ISAU ufficio.Con some of humor, I told him that iklarecepcionista look and asked if he had spoken a wresort to him. He started laughing and said: "Come to think, not a word!"
The following patient is an older woman with a walker. The reception was not at his office so that women have a seat and wait for his return. He stressed again the clip board, had the form, according to the sliding glass doors closed and said nothing. He is continuaueent factor, I'm sure it each day. Again, not a smile or a hello, he put his hand to stop de e-mail and outgoing mail.
Now, my new friend and I were sorry for this species, and decided that maybe it was an idiot .... And then it happened. A nice man came a. The delivery of UPS and it was a big smile and a voice that was able to say hello! This was of short duration. ° There rest of the patients in their rude insensitive Eenalog, a total lack of personality.
For me, the ability to positively interact with customers, regardless lanegocios is no longer necessary. Rent your receptionist, with a lot of thought as if it were a rental seller. Some smart person said: "If today you are a stranger one of your smiles, it is probably the only person who sees the sun all day.
I was so fascinated by the way I interact with other patients. The man next to me started to tell me that even if he had an appointment that was a long wait. He was very happy with the way the place was run over and begins to regret his association with ISAU ufficio.Con some of humor, I told him that iklarecepcionista look and asked if he had spoken a wresort to him. He started laughing and said: "Come to think, not a word!"
The following patient is an older woman with a walker. The reception was not at his office so that women have a seat and wait for his return. He stressed again the clip board, had the form, according to the sliding glass doors closed and said nothing. He is continuaueent factor, I'm sure it each day. Again, not a smile or a hello, he put his hand to stop de e-mail and outgoing mail.
Now, my new friend and I were sorry for this species, and decided that maybe it was an idiot .... And then it happened. A nice man came a. The delivery of UPS and it was a big smile and a voice that was able to say hello! This was of short duration. ° There rest of the patients in their rude insensitive Eenalog, a total lack of personality.
For me, the ability to positively interact with customers, regardless lanegocios is no longer necessary. Rent your receptionist, with a lot of thought as if it were a rental seller. Some smart person said: "If today you are a stranger one of your smiles, it is probably the only person who sees the sun all day.
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